Dispensary Floor Lead

Springfield, MA
Full Time
Mid Level

Dispensary Floor Lead | $19/hour + Tips | Full-Time

Summary
Lead the sales floor, support daily operations, and deliver exceptional customer service in a fast-paced retail environment.

Schedule Requirement
Full-time with open availability required (days, evenings, weekends, and holidays).

Perks

  • $19/hour + tips
  • Full-time position
  • Career advancement opportunities
  • Hands-on leadership experience
  • Exposure to operations, compliance, and inventory management

Responsibilities

  • Lead the sales floor during high-volume shifts
  • Support and coach team members
  • Provide cannabis product recommendations and exceptional customer service
  • Assist with cash handling and daily store operations
  • Support inventory, restocking, and merchandising
  • Ensure compliance with state regulations and company policies
  • Maintain a clean, organized dispensary

Qualifications

  • 2+ years of leadership or supervisory experience in retail or hospitality
  • Budtender or cannabis dispensary experience preferred
  • Experience with Dutchie POS and METRC is a plus
  • Strong communication, organization, and problem-solving skills
  • Ability to thrive in a fast-paced environment
  • Must be 21+ and meet all Massachusetts Cannabis Control Commission requirements

Work Environment

  • High-volume cannabis dispensary
  • Team-oriented retail setting
  • Active role requiring standing, walking, and occasional lifting

Embr is an equal opportunity employer and complies with all applicable employment laws.

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